When booking directly via our website or via telephone or e-mail, it is possible to cancel the booked room via our website or via telephone or e-mail. The current arrangements are stated in the reservation confirmation.
If you book via third-party booking portals (such as HRS, Booking, etc.) on the Internet, the terms and conditions agreed there apply. If you have realised your booking on the Internet via the above-mentioned booking portals, please cancel via the same channel.
We are not allowed to intervene in bookings made via third parties.